The Hidden Message You’re Communicating

🌈 Abstract

The article discusses the importance of body language and non-verbal communication in interpersonal interactions and how it can impact relationships and even elections. It provides examples of how body language can convey more than just the words spoken, and how it can shape perceptions and impressions.

🙋 Q&A

[01] Body Language and Communication

1. What are the key insights about the role of body language in communication?

• Only 7% of communication is strictly words, while 55% is body language and 38% is tone of voice
• Body language and non-verbal cues can have a significant impact on how a message is perceived, even overriding the actual words spoken
• Examples are provided of how body language, such as looking at one's watch or having crossed arms, can convey unintended messages and impressions

2. How can body language impact relationships and interactions?

• Body language can make or break an interaction, as seen in the example of the 1992 presidential election where George H.W. Bush's body language was perceived as disinterested
• Positive body language, such as making eye contact and giving full attention, can make someone feel valued and important
• Negative body language, such as appearing standoffish or subdued, can be "infectious" and impact the overall tone of an interaction

3. What are some key takeaways about the importance of body language?

• People will remember how you made them feel, rather than just the specific words you said
• Every interaction leaves an impression, whether intended or not, based on your body language and non-verbal cues
• Developing an awareness of your own body language and how it is perceived is important for building strong relationships and effective communication

[02] Applying Body Language Awareness

1. How can being mindful of body language help in professional settings?

• The article provides an example of how the author's crossed arms during a product review meeting was perceived as being upset, leading to a need to clarify and apologize
• Being aware of your body language, such as bringing a sweater to stay warm, can help avoid unintended negative impressions

2. What is the importance of body language in virtual communication?

• When on a video call with the camera off, you become a "disembodied voice" without the context provided by body language and facial expressions
• Body language and non-verbal cues are an important part of communication, so being mindful of them even in virtual settings is important

3. How can understanding body language strengthen relationships?

• Research shows that couples who "turn towards" each other 86% of the time are more likely to stay married, compared to those who only turn towards each other 33% of the time
• Paying attention to and responding to "bids for connection" through body language and tone can help build stronger, more resilient relationships