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Using Prompt Engineering to Better Communicate with People

๐ŸŒˆ Abstract

The article discusses the importance of effective communication with people, such as employees, partners, and customers, in addition to using prompt engineering for generative AI. It provides guidelines for initiating discussions with stakeholders.

๐Ÿ™‹ Q&A

[01] Using Prompt Engineering to Better Communicate with People

1. What are the six guidelines the author offers for initiating discussions with stakeholders?

  • Structure your prompts the right way
  • Utilize reflective and thoughtful probing
  • Convey empathetic language and humility
  • Harness humor, playfulness, and emotions
  • Acknowledge key challenges
  • Be a good (and patient) listener

2. Why does the author caution against viewing generative AI as a one-stop-shop for gathering information?

  • Employees, partners, and customers offer contextual information and tacit knowledge that is beyond the capability of any generative AI tool.
  • As we get better at speaking to robots, we should remember how to most effectively speak to our colleagues and customers.

3. What is the main message of the article?

  • We should choose our words as wisely with people as we do with generative AI. The article provides guidelines for effective communication with stakeholders, such as customers, partners, and employees.
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